Get in Touch
We'd love to hear from you. Whether you have questions about our products, need wholesale information, or want to provide feedback, our team is ready to assist you.
Our Address
Velma Dairy Limited
Tegea Center
Kuresoi, Nakuru County
Kenya
Phone Numbers
General Inquiries: +254 714 842 965
Customer Service: +254 714 842 966
Wholesale Orders: +254 714 842 967
Email Addresses
General: velmadairy@gmail.com
Sales: sales@velmadairy.com
Support: support@velmadairy.com
Business Hours
Monday - Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 12:00 PM
Sunday: 7:00 AM - 12:00 PM
Send us a Message
Find Our Location
Our Facilities
Main Processing Plant
Address: Tegea Center, Kuresoi, Nakuru County
Phone: +254 714 842 965
Email: velmadairy@gmail.com
Visiting Hours: Mon-Fri 10 AM - 4 PM (By appointment only)
Retail Outlet
Address: Tegea Center, Kuresoi, Nakuru County
Phone: +254 714 842 966
Email: velmadairy@gmail.com
Opening Hours: Daily 7 AM - 9 PM
Distribution Center
Address: Tegea Center, Kuresoi, Nakuru County
Phone: +254 714 842 967
Email: velmadairy@gmail.com
Operating Hours: 24/7 for wholesale deliveries
Frequently Asked Questions
Where can I buy Velma Dairy products?
Our products are available at our retail outlet in Tegea Center and through various distributors in Nakuru County. You can also contact our sales team for wholesale orders.
Do you offer home delivery?
Yes, we offer home delivery in Kuresoi and surrounding areas. Minimum order quantities apply. Please contact our customer service for delivery availability in your specific location.
How do I become a distributor/retailer?
Please contact our wholesale department at velmadairy@gmail.com or call +254 714 842 967. Our team will guide you through the partnership process and requirements.
What is your product return policy?
We stand by the quality of our products. If you're not satisfied with any product, please contact our customer service within 24 hours of purchase for a replacement or refund.
Are your products pasteurized?
Yes, all our dairy products undergo proper pasteurization to ensure they are safe for consumption while retaining their nutritional value and freshness.
Still Have Questions?
Feel free to reach out to us anytime. Our customer service team is available during business hours to assist you.